Cyber insurers now underwrite on the controls ISO 27001 contains, and APRA’s CPS 230 pushes the same demands down financial-services supply chains. How certification answers both.
Category: Articles
One Breach, 21 GP Practices: The Multi-Site Security Scope Problem in Healthcare
A cyber attack on one head office exposed patient data from 21 GP practices at once. An ISO auditor on multi-site ISMS scope, health data under APP 11, and how a clinic network closes the gap.
Quality Assurance, Quality Control & QMS
What is Quality Assurance? Quality Assurance means that you have a system to consistently deliver products and services to a high standard; the standard expected by your customers. It is achieved by implementing a quality management system that identifies what an organisation needs to do to assure the Quality of the “thing” (product and/or service) that their customers pay for. Need help building […]
ISO Accreditation vs Certification: What’s the Difference?
“ISO accreditation” usually means ISO certification. Here’s the real difference, the chain of trust behind a credible certificate, and where NATA and the OFSC scheme fit.
Michel’s Patisserie face possible investigation for claims of Use By extensions
A national patisserie chain drew public criticism after operators were reportedly told to extend the use-by dates on cakes and other goods by several months. The episode is a reminder of why date marking matters, and why it is governed by law. Use-by dates must be applied to foods that need to be eaten before […]
The real reason two Max 8s went down?
The two Boeing 737 MAX 8 crashes are often described as a technical failure of a single flight-control system. But the deeper story is about commercial pressure to beat a rival, and a breakdown in following proper process. This wasn’t simply a software bug. It was an avoidable failure of process discipline, the kind of […]
Lockheed Martin multi-role F-35 stealth fighter simulator at World Quality Conference 2019
Defence and aerospace manufacturers like Lockheed Martin sit at the demanding end of the quality spectrum, including showcasing programmes such as the multi-role F-35 stealth fighter at industry events like the ASQ World Conference on Quality and Improvement. When every mission is high-stakes, quality in both products and processes is non-negotiable. “At Lockheed Martin, quality […]
Quality Quote
“If you keep cutting corners, eventually you will end up going in circles.” Author unknown #ContinualImprovement #ISO9001 #QualityConsultant #QualityQuote Related ISO services Streamline designs, audits and mentors practical ISO management systems built to certify first time, from ISO 9001 quality to ISO 27001 information security and ISO 42001 AI management. Explore our ISO 9001 quality […]
Process St Announce Approvals Feature
Process St has just announced the release of Approvals! Why are Approvals so exciting? If you’d like more information on how Process St can be used for your ISO 9001 quality management system, or to talk through tooling for any ISO standard, email hello@streamline.business or call Brisbane 07 3667 8280, Sydney 02 8315 7780 or […]
What’s your system for managing Compliance?
What does compliance have to do with ISO 9001? The Cambridge English Dictionary defines compliance as “the act of obeying an order, rule, or request”: adhering to an externally imposed requirement. The very first section (Section 1, Scope) of ISO 9001:2015 requires organisations to meet applicable statutory and regulatory requirements. In other words, your quality […]
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