Streamline ISO Consultants

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Privacy Policy

Streamline ISO Consultants is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including interviews, correspondence, by telephone and facsimile, by email and via our website at https://streamline.business.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

We will never disclose your personal information unless it is to have your consent, or where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Streamline ISO Consultants will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us directly by emailing [email protected] or by calling:

  • Brisbane 07 3667 8280
  • Sydney 02 8315 7780
  • Melbourne 03 9034 3990

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True ISO Professionals, don’t go past Streamline

Streamline ISO Consultants set up our Quality and Environmental Management System in 2011, and still help us out today with internal auditing and management system upgrades.

Having ISO 9001 & 14001 Certification is great but their simple and practical Integrated Management System adds real value to our business - much more than just an ISO Certificate.

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Brett Hill
General Manager

Clearly experts in this field

"We worked with Streamline ISO Consultants on a gap analysis audit of both our Quality and Work, Health and Safety systems. They provided us with a detailed report and specific goals to improve our compliance. We were very happy with the recommendations. The service provided was flexible and responsive. Scott is clearly an expert in this field."

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Rob Miles
Compliance Manager - Suncare Community Services

Very professional - Streamline did a great job

Streamline ISO Consultants have a professional approach and did a great job preparing our QMS documentation and providing training. I would recommend them to anyone who is looking for assistance with their ISO Certification. Thanks once again to the Streamline Team!

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Raheem
Manager - Reliable Security Protection

Brisbane ISO Consultants

Level 14, 167 Eagle St
Brisbane Queensland 4000
Phone: 07 3667 8280
Email: [email protected]

Sydney ISO Consultants

Level 5, 20 Bond Street,
Sydney NSW 2000
Phone: 02 8315 7780
Email: [email protected]

Melbourne ISO Consultants

Level 8, 350 Collins Street
Melbourne, Victoria 3000
Phone: 03 9034 3990
Email: [email protected]

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QUICKLINKS TO ISO INFO

ISO 9001 Quality Management
ISO 45001 Health & Safety
ISO 14001 Environment
ISO 50001 Energy Management
ISO 55001 Asset Management
ISO 17025 Testing & Calibration
ISO 27001 Information Security
ISO 22000 HACCP Food Safety

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