Streamline ISO Consultants is committed to providing quality
services to you and this policy outlines our ongoing obligations to you in
respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs)
contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the
way in which we collect, use, disclose, store, secure and dispose of your
Personal Information.
A copy of the Australian Privacy Principles may be
obtained from the website of The Office of the Australian Information
Commissioner at www.aoic.gov.au
What is
Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including interviews, correspondence, by telephone and facsimile, by email and via our website at https://streamline.business.
We collect your Personal Information for the
primary purpose of providing our services to you, providing information to our
clients and marketing. We may also use your Personal Information for secondary
purposes closely related to the primary purpose, in circumstances where you
would reasonably expect such use or disclosure. You may unsubscribe from our
mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where
appropriate and where possible, explain to you why we are collecting the
information and how we plan to use it.
Sensitive
Information
Sensitive information is defined in the Privacy Act
to include information or opinion about such things as an individual’s racial
or ethnic origin, political opinions, membership of a political association,
religious or philosophical beliefs, membership of a trade union or other
professional body, criminal record or health information.
Sensitive information will be used by us only:
For the primary purpose for which it was obtained
For a secondary purpose that is directly related to the primary purpose
With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of
Personal Information
We will never disclose your personal information unless it is to have your consent, or where required or authorised by law.
Security of
Personal Information
Your Personal Information is stored in a manner
that reasonably protects it from misuse and loss and from unauthorized access,
modification or disclosure.
When your Personal Information is no longer needed
for the purpose for which it was obtained, we will take reasonable steps to
destroy or permanently de-identify your Personal Information. However, most of
the Personal Information is or will be stored in client files which will be
kept by us for a minimum of 7 years.
Access to
your Personal Information
You may access the Personal Information we hold
about you and to update and/or correct it, subject to certain exceptions. If
you wish to access your Personal Information, please contact us in writing.
Streamline ISO Consultants will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information, we may require identification from you before releasing the requested information.
Maintaining
the Quality of your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy
Updates
This Policy may change from time to time and is
available on our website.
Privacy
Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us directly by emailing [email protected] or by calling:
