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03/06/2020 By admin

Quality Quote – The art of persuasion is greater than the strength of force.

Quality Quote – “The art of persuasion is greater than the strength of force.” The North Wind and the Sun – Aesop’s Fables (Perry Index 46).

The fable of the North Wind and the Sun tells of a wager between the Northern Wind and the Sun, who both argue they are more powerful than the other. The Northern Wind attempts to use force to blow off the traveler’s coat, but to no avail, as the traveler pulls his coat tighter to ward off the cold. Following the North Winds effort, the Sun then uses persuasion by shining on the traveler, who finds the heat too much and removes his coat.

When management systems are being developed by ISO Consultants it is critical to obtain input from all stakeholders in order to obtain buy-in and ownership of the ISO Management System. By taking the path of persuasion and using consultation, streamlined management systems can be developed and adopted with much greater success than through a prescriptive or dictatorial approach.

Contact Us Today

If you’d like more information on our ISO Consulting Services, or to request a Quick Quote please use the form to the right and one of our Business Consultants will contact you within one day. Alternatively, you are welcome to contact us directly by emailing [email protected] or by calling:

  • Brisbane ISO Consultants 07 3667 8280
  • Sydney ISO Consultants 02 8315 7780
  • Melbourne ISO Consultants 03 9034 3990

Filed Under: Articles, Quality Quote Tagged With: #qualityquote

02/06/2020 By admin

Quality Quote – Those who do not learn history are doomed to repeat it

“Those who do not learn history are doomed to repeat it.” most likely writer and philosopher George Santayana who originally wrote, “Those who cannot remember the past are condemned to repeat it.”

If an organisation does not have a system for managing improvement items (non-conformities, incidents, customer complaints etc) then it is only a matter of time before the same situation recurs.

Continual Improvement – the key to not making the same mistake twice

One of the founding principles of Quality Management Systems is continual improvement. This ensures mistakes (complaints, non-conformities, etc) aren’t just corrected, but the action is taken to prevent recurrence of the situation. This system of continual improvement provides a framework to ensure:

  • The situation is corrected and the consequences dealt with
  • Root Cause Analysis is undertaken to determine the root cause/s of the situation
  • An assessment of the root cause/s is undertaken for previous or potential future recurrence
  • Action is taken to prevent recurrence – lessons are learned to ensure the same mistake doesn’t happen twice.

In an alternative context, uneducated and unaware world leaders who do not understand the lessons of history will certainly repeat the mistakes of the past, at the expense of their people. Just saying…

Filed Under: Quality Quote Tagged With: #iso9001, #QualityAssurance, #QualityManagement, #QualityManagementSystems, #qualityquote

02/06/2020 By admin

Quality Quote – An eye for an eye will make the whole world blind

Quality Quote – An eye for an eye will make the whole world blind. Author – Gandhi? Louis Fischer? Henry Powell Spring? Martin Luther King? All have provided different iterations to this quote but the principle is the same – violent retaliatory action escalates situations, leaving all parties worse off.

For more information on this quote CLICK HERE

Filed Under: Quality Quote Tagged With: #qualityquote

25/03/2020 By admin

Quality Quote – The Relentless Pursuit of Perfection

In 1989 Toyota entered the luxury car market with the Lexus line of vehicles. When advertising began for the new line, the slogan was simple: “the relentless pursuit of perfection.” Over the years it has been modified, appearing as “The passionate pursuit of perfection,” and most recently, “the pursuit of perfection.”

Personally I prefer the first version of the slogan – the relentless pursuit of perfection. It may be worth noting that this approach isn’t intended to imply that we are never satisfied with the achieved results; moreover, it reflects an approach of continually striving for continual improvement – the fundamental principle of ISO 9001 Quality Management Systems.

As an ISO 9001 Certified company, our ISO Consultants are continually refining the way we design management systems in order to identify innovation opportunities, streamline our approach and add value for our clients through intelligent and efficient management systems.

Contact Us Today

Please use the form to the right and one of our ISO Consultants will contact you within one business day. Alternatively, you are welcome to contact us directly by emailing [email protected] or by calling:

  • Brisbane ISO Consultants 07 3667 8280
  • Sydney ISO Consultants 02 8315 7780
  • Melbourne ISO Consultants 03 9034 3990

Filed Under: Articles, Quality Quote Tagged With: #Continualimprovement, #iso9001, #ISOConsultant, #isoconsultantbrisbane, #isoconsultantmelbourne, #isoconsultants, #isoconsultantsydney

24/01/2020 By admin

Quality Quote – You never change things by fighting the existing reality. Buckminster Fuller

Today’s Quality Quote is by Buckminster Fuller who states: “You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.”

Undoubtedly the ISO Framework of continual improvement which requires action to be taken to improve the business management system in order to prevent the recurrence of non-conformities is closely related to the intent of Buckinster’s quotation.

Filed Under: Articles, Quality Quote Tagged With: #Continualimprovement, #iso, #qualityquote

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True ISO Professionals, don’t go past Streamline

Streamline ISO Consultants set up our Quality and Environmental Management System in 2011, and still help us out today with internal auditing and management system upgrades.

Having ISO 9001 & 14001 Certification is great but their simple and practical Integrated Management System adds real value to our business - much more than just an ISO Certificate.

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Brett Hill
General Manager

Clearly experts in this field

"We worked with Streamline ISO Consultants on a gap analysis audit of both our Quality and Work, Health and Safety systems. They provided us with a detailed report and specific goals to improve our compliance. We were very happy with the recommendations. The service provided was flexible and responsive. Scott is clearly an expert in this field."

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Rob Miles
Compliance Manager - Suncare Community Services

Very professional - Streamline did a great job

Streamline ISO Consultants have a professional approach and did a great job preparing our QMS documentation and providing training. I would recommend them to anyone who is looking for assistance with their ISO Certification. Thanks once again to the Streamline Team!

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Raheem
Manager - Reliable Security Protection

Brisbane ISO Consultants

Level 14, 167 Eagle St
Brisbane Queensland 4000
Phone: 07 3667 8280
Email: [email protected]

Sydney ISO Consultants

Level 5, 20 Bond Street,
Sydney NSW 2000
Phone: 02 8315 7780
Email: [email protected]

Melbourne ISO Consultants

Level 8, 350 Collins Street
Melbourne, Victoria 3000
Phone: 03 9034 3990
Email: [email protected]

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