Codes of Practice are, in my experience, one of the most useful, and most overlooked, tools in Australian work health and safety. This page sets out what they are, how they are made and adopted, how they sit alongside the WHS Act and Regulations, and why they make such a sound foundation for any company’s […]
Category: Articles
Strategic Plan: Mystical Art or Common Sense?
Is strategic planning a mystical art conjured over a cauldron to provide a vision of the future, or is it simply laying out the company’s values and vision, identifying risks and working out how to measure success? In other words, common sense? This article takes a deep dive into why a strategic plan is a […]
ISO Certification Experts
The number of ISO consulting services has increased dramatically over the last decade, so in this article we take a closer look at what it means to be ISO certification experts. What is ISO certification? The Cambridge Dictionary defines certification as “the process of giving official or legal approval to a person, company, product, etc. […]
Staying Informed: The Alerts and Groups Worth Following
Threats, standards and laws change constantly. Here are the free alerts and special-interest groups worth subscribing to, led by cyber.gov.au, and why staying informed is a control in your management system.
ISO 27001 Risk Assessment and the Statement of Applicability: The Gap Auditors Find
The most common finding on an ISO 27001 audit is not a missing control. It is a Statement of Applicability that does not reconcile with the risk assessment. Controls sit there marked applicable while treating no identified risk, and identified risks sit there with a treatment option chosen and nothing in the SoA actually doing […]
Quality Quote: “You can’t change the wind but you can adjust the sails”
“You can’t change the wind, but you can adjust the sails.” Author: many. See here for various iterations. In the ISO 9001 context, this echoes ISO 9001 Clause 6.3, Planning of Changes: plan for changes, manage risks and continually update and improve the quality management system to address changes to the organisation, including processes, products, […]
AUSTRAC Tranche 2: You’re Now Holding Clients’ ID Documents. Where Are Your Controls?
From 29 July 2026, around 80,000 Australian firms must enrol with AUSTRAC and hold clients’ identity documents. An ISO auditor on the security exposure most of them will miss.
Integrated Management Systems: Combining Two or More ISO Standards
How an integrated management system combines ISO 9001, ISO 14001 and ISO 45001 into one efficient system: the benefits, how it works, and whether it’s right for your business.
Quality Quote: The Relentless Pursuit of Perfection
“The relentless pursuit of perfection” was the original launch tagline for Toyota’s Lexus brand, introduced in 1989. It is not about being impossible to please; it captures a mindset of continual improvement, always refining, innovating and adding value, which is the fundamental principle behind ISO 9001 quality management. Here is where the phrase came from […]
Quality Quote: You never change things by fighting the existing reality. Buckminster Fuller
Today’s Quality Quote is by Buckminster Fuller who states: “You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.” Undoubtedly the ISO Framework of continual improvement which requires action to be taken to improve the business management system in order to prevent the […]
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