The International Accreditation Forum (IAF) and the International Laboratory Accreditation Cooperation (ILAC) were replaced by a single body, Global Accreditation Cooperation Incorporated (Global ACI), on 1 January 2026. If you hold an ISO certificate, nothing you need to do has changed. Your certificate remains valid, your certification body continues as normal, and existing accreditations are […]
Category: Articles
Your Biggest Customer Just Became a Climate Reporter. The Scope 3 Questionnaire Is Coming.
Australia’s second cohort of mandatory climate reporters started on 1 July 2026. You may not have to report. But their Scope 3 disclosure is your emissions data, and they cannot accept a number you made up.
ISO 9001 Clause 8 in Plain English: From Enquiry to Handover
Everything up to clause 8 is planning. Context, leadership, risk, objectives, people and resources. Clause 8 is where the business actually does what it does. It is called “Operation”, and it runs end to end, from the first conversation with a customer to the job being signed off. Read it in order and it could […]
What You Govern Is the Harness, Not the Model
Short answer Most AI governance effort goes into choosing and restricting the model. The Australian Signals Directorate’s position, published on 11 September 2026, is that the risks an organisation can genuinely control sit in the layer around the model: the software that decides what the model sees, what tools it can reach, what it is […]
Origin Says the Breach Is “Potential”. That Word Starts a 30-Day Clock.
Origin Energy said on 22 July that it is “currently investigating a potential security incident which may involve unauthorised access to some customers’ data”. It added that it does not believe the affected data includes credit card or bank details, and that it has notified the Australian Cyber Security Centre and the Australian Federal Police. […]
How to Get Your ISO Certificate into IAF CertSearch
Earning ISO certification is hard work, so don’t keep it a secret. A growing number of buyers now verify a supplier’s certification before they’ll deal with them, and being easy to find and verify is becoming a real competitive advantage. The most useful thing an ISO-certified Australian company can do is make sure its certificate […]
Knowledge Momentum: What ISO 9001 Clause 7.1.6 Really Asks of You
Clause 7.1.6, organisational knowledge, is one of the few requirements unique to ISO 9001. An auditor on why key-person risk quietly erodes quality, and how to capture knowledge before it walks out the door.
ISO 9000 vs ISO 9001: What’s the Difference?
ISO 9000 and ISO 9001 aren’t the same thing. Here’s the difference: which is guidance, which is certifiable, the ISO 9000 family, and the seven quality principles.
“Yeah, I Know the Standard”: Dunning-Kruger and ISO Clause 7.2 Competence
Clause 7.2 requires competence to be evidenced, not declared. Here is why the Dunning-Kruger effect is exactly what the ISO competence clause is built to catch, and how a Verification of Competency program answers it.
Free AI Training for Small Business, and What It Means for Clause 7.2
Both OpenAI and Anthropic have now launched free AI training programs aimed squarely at small business, and if your people use AI on work that affects your management system, that training is not just useful. It is evidence you are required to hold. ISO clause 7.2 asks you to determine the competence your people need, […]
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