Quality Policy

Vision

The Streamline ISO Consultants‘ vision is to be the leading provider of ISO Consultancy services in Australia: not the biggest, but the best.

Commitment

We are a dedicated team of professionals who are committed to:

• maintaining client focus to clearly understand their requirements and provide innovative and effective business solutions,
• helping our clients to clearly understand the requirements for ISO management systems and certification,
• maintaining high ethical and business standards,
• compliance with applicable legislative and regulatory requirements,
• satisfying all applicable requirements, and
• establishing and continually improving the Quality Management System.

Aims

Our quality aims are to:

• achieve successful outcomes for our clients through superior ISO management system design,
• provide ISO consultancy services to our clients that are on time, on budget, achieve certification and add value to their operations,
• provide clear and concise internal and gap auditing services with practical, logical improvement recommendations (where applicable),
• meet our contractual obligations with a view to achieving client satisfaction, reputation enhancement and repeat business,
• practice what we preach: maintain Quality Management System certification to ISO 9001:2015,
• ensure ISO Consultants are trained, skilled, competent and qualified as appropriate for the tasks they are performing, and
• audit the Quality Management System, review performance and assess client feedback with a view to continual improvement.

All Employees are:

• responsible for the communication, enthusiastic promotion and implementation of this policy, and
• accountable for the achievement of quality outcomes in accordance with this policy.

Can’t find what you’re looking for? Check our FAQ’s page for common ISO Certification questions and answers.

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