Quality Quote: “The art of persuasion is greater than the strength of force.” The North Wind and the Sun, from Aesop’s Fables (Perry Index 46).
The fable of the North Wind and the Sun tells of a wager between the two, who each argue they are more powerful than the other. The North Wind tries to use force to blow off the traveller’s coat, but to no avail. The traveller pulls his coat tighter to ward off the cold. The Sun then uses persuasion, shining on the traveller, who finds the heat too much and removes his coat.
When management systems are developed, it is critical to obtain input from all stakeholders to build buy-in and ownership of the system. By taking the path of persuasion and consultation, streamlined management systems can be developed and adopted with far greater success than through a prescriptive or dictatorial approach.
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More quality quotes
“You can’t change the wind but you can adjust the sails”
“Without data, you are just another person with an opinion”
An eye for an eye will make the whole world blind
Those who do not learn history are doomed to repeat it
by Henry Ford: American Businessman
“A customer left in the dark cannot be seen leaving”Looking for something more substantial? Browse our ISO articles.
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