“Give your people better processes and get better performance from your people.” Author unknown. Don’t blame the person, blame the process. I’ve lost count of the number of audits I’ve walked into where a manager tells me, in the first ten minutes, that their real problem is “people not doing their job.” Then we go […]
Tag: #qualityquote
Quality Quote: TEAM Together Everyone Achieves More
“TEAM: Together Everyone Achieves More”. The total result is truly greater than the sum of the parts and the unique contribution of each individual. An orchestra is the perfect example of a team. Only when each musician plays their part in unison with the conductor, and with each other, is the common goal of a […]
Quality Quote: “A customer left in the dark cannot be seen leaving”
“A customer left in the dark cannot be seen leaving.” Author unknown. Don’t leave your customers in the dark! Related ISO services Streamline designs, audits and mentors practical ISO management systems built to certify first time, from ISO 9001 quality to ISO 27001 information security and ISO 42001 AI management. Explore our ISO 9001 quality […]
Quality Quote by Henry Ford: American Businessman
“Quality means doing the right thing when no one is looking.” Henry Ford (1863-1947) American Businessman Related ISO services Doing the right thing when nobody is looking is exactly what a certified management system is designed to make routine. Streamline helps Australian businesses achieve ISO 9001 certification, ISO 27001 information security certification and ISO 45001 […]
Quality Quote
“The bitterness of poor quality remains long after the sweetness of low price is forgotten.” Benjamin Franklin (1706 to 1790), US Founding Father Related ISO services Streamline designs, audits and mentors practical ISO management systems built to certify first time, from ISO 9001 quality to ISO 27001 information security and ISO 42001 AI management. Explore […]
Quality Quote: “You can’t change the wind but you can adjust the sails”
“You can’t change the wind, but you can adjust the sails.” Author: many. See here for various iterations. In the ISO 9001 context, this echoes ISO 9001 Clause 6.3, Planning of Changes: plan for changes, manage risks and continually update and improve the quality management system to address changes to the organisation, including processes, products, […]
Quality Quote: Those who do not learn history are doomed to repeat it
“Those who do not learn history are doomed to repeat it.” Most likely from writer and philosopher George Santayana, who originally wrote, “Those who cannot remember the past are condemned to repeat it.” If an organisation does not have a system for managing improvement items (non-conformities, incidents, customer complaints etc) then it is only a […]
Quality Quote: The Relentless Pursuit of Perfection
“The relentless pursuit of perfection” was the original launch tagline for Toyota’s Lexus brand, introduced in 1989. It is not about being impossible to please; it captures a mindset of continual improvement, always refining, innovating and adding value, which is the fundamental principle behind ISO 9001 quality management. Here is where the phrase came from […]
Quality Quote: You never change things by fighting the existing reality. Buckminster Fuller
Today’s Quality Quote is by Buckminster Fuller who states: “You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.” Undoubtedly the ISO Framework of continual improvement which requires action to be taken to improve the business management system in order to prevent the […]
Quality Quote
“If you keep cutting corners, eventually you will end up going in circles.” Author unknown #ContinualImprovement #ISO9001 #QualityConsultant #QualityQuote Related ISO services Streamline designs, audits and mentors practical ISO management systems built to certify first time, from ISO 9001 quality to ISO 27001 information security and ISO 42001 AI management. Explore our ISO 9001 quality […]












