We recently came across a handy principle borrowed from software engineering: DRY (Don’t Repeat Yourself). The idea is to reduce the repetition of information by ensuring every piece of knowledge has a single, unambiguous, authoritative representation within a system. In plain terms, a single source of truth. Applying this methodology to your management system makes […]
Tag: #qms
How to use Smartsheet for ISO 9001, ISO 45001 & ISO 14001
Smartsheet is a cloud-based software solution that is extremely easy to use (same as Excel), very cost effective and provides some powerful tools such as conditional formatting and alerts/notifications, team collaboration and resource allocation. Here is our guide for Smartsheet for ISO 9001, ISO 45001 & ISO 14001. As ISO Consultants, we find Smartsheet is […]
Strategic Plan: Mystical Art or Common Sense?
Is strategic planning a mystical art conjured over a cauldron to provide a vision of the future, or is it simply laying out the company’s values and vision, identifying risks and working out how to measure success? In other words, common sense? This article takes a deep dive into why a strategic plan is a […]
Quality Assurance, Quality Control & QMS
What is Quality Assurance? Quality Assurance means that you have a system to consistently deliver products and services to a high standard; the standard expected by your customers. It is achieved by implementing a quality management system that identifies what an organisation needs to do to assure the Quality of the “thing” (product and/or service) that their customers pay for. Need help building […]
What’s your system for managing Compliance?
What does compliance have to do with ISO 9001? The Cambridge English Dictionary defines compliance as “the act of obeying an order, rule, or request”: adhering to an externally imposed requirement. The very first section (Section 1, Scope) of ISO 9001:2015 requires organisations to meet applicable statutory and regulatory requirements. In other words, your quality […]
ISO 31000 Risk Management Explained: Can You Get Certified?
ISO 31000 is the international risk management standard. Here’s what it covers, why you can’t be ‘certified’ to it, and how it strengthens ISO 9001 and ISO 27001.
Compliance vs Conformity: Why ISO Talks About Conformity
Two words used interchangeably, but ISO is precise. Compliance is externally imposed; conformity is meeting a standard you’ve adopted, which is why audits raise nonconformities, not non-compliance.









