Lockheed Martin multi-role F-35 stealth fighter simulator at World Quality Conference 2019

Defence and aerospace manufacturers like Lockheed Martin sit at the demanding end of the quality spectrum, including showcasing programmes such as the multi-role F-35 stealth fighter at industry events like the ASQ World Conference on Quality and Improvement. When every mission is high-stakes, quality in both products and processes is non-negotiable.

“At Lockheed Martin, quality in our products and processes is absolutely critical. For our customers, every mission is an expedition of the greatest importance. Whether it’s in the air, at sea, in cyberspace, outer space, or on the cutting edge of science, our customers can trust that our products will get the job done. We constantly work with our thousands of suppliers to find unique and innovative ways to improve the efficiency and effectiveness of our products and processes, ensuring that we deliver products of the utmost quality to our customers around the world.”

Lockheed Martin

The principle scales to any organisation: quality is built through disciplined processes, supplier engagement and continual improvement, not inspected in at the end. A well-designed ISO 9001 quality management system gives businesses of any size that same foundation of consistency, traceability and improvement.

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