Quality Quote: “An eye for an eye will make the whole world blind.” Attributed variously to Gandhi, Louis Fischer, Henry Powell Spring and Martin Luther King. All have offered different iterations, but the principle is the same: violent retaliatory action escalates situations, leaving all parties worse off.
For more information on this quote, read the background here.
Related guide: Nonconformance and corrective action, on fixing causes instead of blaming people.
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“We can change the conditions under which humans work” (James Reason)Looking for something more substantial? Browse our ISO articles.
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