Trust Centre

We help organisations build management systems that protect quality, safety, information and AI. We hold ourselves to the same standard. This page sets out how Streamline is certified, how we handle your information, and the suppliers we rely on to do it.

Our certification

Streamline’s management system is certified to ISO 9001:2015 Quality Management Systems by Citation Certification Pty Ltd, a JAS-ANZ accredited certification body.

• Scope: business consultancy services
• Certificate number: 005-99401-Q
• Certified since: October 2023
• Verify: you can check the current status of our certificate on the JAS-ANZ register of certified organisations

Credentials and memberships

• Lead Auditor qualifications across ISO 9001, ISO 14001, ISO 45001, ISO 27001 and ISO 42001
• Diploma of Quality Management and Diploma of Occupational Health and Safety
• Certified Six Sigma Green Belt (CSSGB) and Lean Sensei
• ASQ Member

Insurance

We hold Professional Indemnity and Public and Product Liability insurance. Certificates of currency are available on request.

How we handle your information

• Client files are held in Microsoft 365, with access limited to the people working on your project.
• Everyone who works on Streamline projects is bound by confidentiality obligations, and our consultant and auditor code of conduct.
• We never share one client’s information with another, and we do not name clients without their permission.
• Records are kept and disposed of as set out in our privacy policy.

Our use of AI

We use AI tools, principally Claude by Anthropic, to help with drafting, research and analysis. We use them through business services whose terms do not allow your information to be used to train AI models. A qualified consultant reviews and is accountable for everything we deliver, and audit findings and professional judgements are always made by a person, never by AI.

Our website chat assistant is an AI that answers general questions using our published content. It has no access to client records, files or email. You can read how it handles your details in our privacy policy.

Standard titles and status shown by the chat assistant come from ISO Open Data, © ISO, used under the Open Data Commons Attribution Licence (ODC-By 1.0).

Our suppliers

These are the main suppliers that store or process information on our behalf, with the certifications each one publishes.

Supplier	What we use it for	Certifications held
Microsoft 365	Email, Teams calls, and client file storage (SharePoint and OneDrive)	ISO/IEC 27001:2022, SOC 2 Type 2
Anthropic (Claude)	AI assistance with drafting and analysis, and our website chat assistant	ISO/IEC 27001:2022, ISO/IEC 42001:2023, SOC 2 Type I and Type II
Plaud	Meeting recording and transcription, only with your agreement	ISO/IEC 27001:2022, ISO/IEC 27701:2019, SOC 2 Type II
Cloudflare	Website security, DNS and our website chat assistant	ISO/IEC 27001:2022, ISO/IEC 27018:2019, ISO/IEC 27701:2019
Rocket.net	Website hosting	None published. Hosts the public website only, with no client files

Where a supplier publishes a trust centre, its name links there, so you can see its current certificates and request its audit reports. Certifications are as published by each supplier and were last checked on 8 October 2026. We review this page at least once a year and whenever a supplier changes.

Questions

For security questionnaires, supplier documentation or any question about how we handle information, email hello@streamline.business.