
“Quality is not an act, it is a habit”.
Aristotle – Greek Philosopher (384BC – 322BC)
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“Quality is not an act, it is a habit”.
Aristotle – Greek Philosopher (384BC – 322BC)
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Smartsheet is a cloud-based software solution that is extremely easy to use (same as Excel), very cost effective and provides some powerful tools such as conditional formatting and alerts/notifications, team collaboration and resource allocation. Here is our guide for Smartsheet for ISO 9001, ISO 45001 & ISO 14001.
As ISO Consultants, we find Smartsheet is our preferred platform to develop Quality 9001:2015, Safety 45001:2018 and Environmental 14001:2015 Management Systems. It streamlines administrative processes associated with the maintenance of ISO business management systems and ensures information is kept current and accessible when and where it is needed.
Typically, we establish the following registers in Smartsheet to support Quality, Safety & Environmental Management Systems:
To ensure the registers are updated with current information, a combination of Smartsheet Forms and Update Requests can be utilised. We highly recommend you review the possible functionality benefits to your business and consider a Smartsheet based ISO Management System.
For more information contact us, or see below for some links to the Smartsheet Software videos.
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Clause 6.2 of ISO 9001:2015 Quality Management Systems Standard requires an organisation to establish ISO 9001 Quality Objectives at relevant functions, levels, and processes needed for the quality management system ie – how will the performance of the quality management system be measured and what are the objectives we are hoping to achieve through implementation of the QMS.
Whilst it is not specified in ISO 9001, we recommend SMARTER Quality Objectives that underpin the delivery of the goals detailed the organisation’s strategic plan, support the Quality Policy, and are aligned with the SMARTER philosophy of:
Clause 6.2.2 of ISO 9001:2015 also requires that when organisations are planning their Quality Objectives they determine:
Did you know that many Australian businesses are actually eligible for help with ISO 9001 Certification through a government-funded Business Growth Grant? Click HERE for more information.
Quality Objectives should also be communicated to all personnel whose roles and responsibilities have a direct or indirect bearing on the performance of the objective. This includes the results of monitoring, review, and evaluation of performance data in order to ensure ownership and accountability of performance.
Quality Objectives and being able to measure the performance of the Quality Management System are key to identifying performance problems and also demonstrating continual improvement. Importantly, developing clear, concise SMARTER Quality Objectives also requires systems for capturing meaningful data to support performance against the objectives, and ultimately the achievement of the Quality Policy and goals as detailed in the organisation’s Strategic Plan.
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Both Government and Private Request for Tenders (RFTs) often include criteria related to Quality, Safety and Environmental Certification. Depending on whether you have a Quality Management System that has been certified to ISO 9001 by an Accredited Third-Party Certification Body then it may mean the difference between winning the tender and going to contract, or losing the tender to a competitor.
RFTs include Quality, Safety and Environmental certification criteria to provide the organisation issuing the tender with an assurance that you have appropriate business management systems in place to deliver the goods and services as specified in the RFT, as well as comply with all legal requirements including Workplace Health and Safety and the Environmental Protection laws. It also demonstrates your organisation has undertaken a commitment to establishing and implementing best practice business processes and continual improvement.
Typically tenders are evaluated/assessed using a weighting system, something like:
Based on this, if you are submitting a Tender Response without full ISO 9001 QMS Certification, and your competitors are certified then it may be the difference between winning and losing the tender.
If you have a Tender that is closing soon there is a chance that you may be able to achieve fast ISO 9001 certification in as little as ten days. There are some required conditions for this to happen so CLICK HERE if you are in this situation.
Streamline ISO 9001 consultants can design, develop and implement a certification-ready Quality Management System from the ground up to meet ISO 9001 requirements – ensuring you get ISO 9001 QMS for tenders. If you already have an existing management system in place we will help you integrate ISO 9001:2015 into your current management system (eg ISO 45001 Safety or ISO 14001 Environmental) to form an Integrated Management System (IMS).
Our trained and experienced ISO Consultants have a 100% track record achieving certification for our clients and we guarantee your ISO 9001:2015 quality management system will get certified by a JAS-ANZ accredited Certification Body.
If you’d like more information, or to request a Quick Quote please use the form to the right and one of our ISO Consultants will contact you within one business day. Alternatively, you are welcome to contact us directly by emailing [email protected] or calling:
We look forward to hearing from you and answering any questions you may have.
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The application of this methodology into ISO 9001 Quality, ISO 45001 Safety and ISO 14001 Environmental Management Systems provides for a more maintainable, extensible system that is easy to navigate and locate information.
So the next time you are preparing or developing a quality management system (QMS), safety management system (SMS) or environmental management system (EMS) ask yourself – is it DRY or is it WET (Write Everything Twice).
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