Streamline ISO Business Consultants

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ISO Certification Experts

The number of ISO Consulting Services has increased dramatically over the last ten years so in this article we are going to take a closer look a what it means to be ISO Certification Experts.

What is ISO Certification?

The Cambridge Dictionary defines Certification as: “the process of giving official or legal approval to a person, company, product, etc. that has reached a particular standard”.

With respect to ISO Standards, eg ISO Certification, this means that an accredited, independent third party (called a Certification Body) has audited the organisation’s ISO management system and determined that it appropriately fulfills the requirements of the relevant reference standards. This may include:

What is an Expert?

There is an old saying that an Expert is “a burnt-out drip under pressure”, but the Cambridge Dictionary defines an expert as “a person having a high level of knowledge or skill in a particular subject”. You could say an expert is a guru or professional within the industry.

ISO Certification Experts

Who are ISO Certification Experts?

An ISO Certification Expert would be a specialist ISO Consultant who has mastered the art of developing streamlined, practical ISO management systems that add value to an organisation’s operations AND allows them to seamlessly achieve and maintain ISO certification. This means that the ISO system is a Sustainable Certification solution for the client.

Sustainable ISO Solutions are very important as certification isn’t a one-off deal – the Certification Bodies will undertake a surveillance audit on an annual basis so the ISO Management System needs to be easy to maintain.

It is important for the ISO Certification Experts have significant industry experience as well as formal qualifications in the relevant ISO standards they are consulting to.

How can Streamline ISO Certification Experts help?

Streamline ISO Consultants are experts in delivering ISO Consulting services to help clients achieve ISO Certification – as evidenced by our ISO Client Testimonials.

Our down-to-earth ISO 9001 Consultants can design, develop and implement a certification-ready ISO Management System from the ground up to meet the requirements of Australian and International ISO standards.

Our trained and experienced ISO 9001 Consultants have a 100% track record achieving certification for our clients and we guarantee your Quality management system will get certified by a JAS-ANZ accredited Certification Body.

Contact Us Today

If you’d like more information including ISO certification cost, or to request a Quick Quote please use the form to the right and one of our ISO Certification Experts will contact you within one business day. Alternatively, you are welcome to contact us directly by emailing [email protected] or by calling:

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What’s your system for managing Compliance?

What does compliance have to do with ISO 9001?

The Cambridge English Dictionary defines Compliance as “the act of obeying an order, rule, or request” – adhering to an externally imposed requirement.

The very first section (section 1 – Scope) of ISO 9001:2015 requires organisations to meet applicable statutory and regulatory requirements ie – your company Quality Management System must follow the law.

Managing changes to legislation manually can be time-consuming and inefficient; nearly impossible if you consider that there are over 90,000 amendments per year.

So how does an organisation maintain compliance with legal requirements? How do they keep up to date? There are a number of ways but here are a few options:

SAI Global’s Lawlex Service

An SAI Global product helps organisations tackle this problem by offering an automated email alert service called Lawlex Premium Legislative Alerts.

The Lawlex Premium service provides users with:

An email alert service that notifies customers about new legislation, as well as changes to current legislation that they are tracking.

  • The ability to set customised profiles according to each user’s requirements.
  • Notification by email within 24 hours of publicly announced changes to legislation, or the introduction of new legislation.
  • Plain English summaries of changes written by legally trained editors.
  • Links through to official Government sources (i.e. Federal Register of Legislation, NSW Parliamentary Counsel, State Law Publisher)

Premium Research, which provides value-added information about the legislation, such as commencement information and a history of amendments.

  • Authoritative and comprehensive; a reliable source of all current Australian law.
  • Access to the history of amendments tables, commencement information, and gazette notice references.
  • Access to second reading speeches, explanatory memoranda and historical versions of the legislation.
  • View Bill progress from Introduction to Assent, with detailed Bill Alerts about the progress of a Bill through each and every stage.

Onboarding & Training

  • New users will be contacted by the Client Support Manager to commence the on-boarding and training discussion.
  • Regular online training is provided

Add-on modules

  • Code Connect – a tool that provides access to all the Codes of practice referenced in Australia.
  • Lex Connect – Identifies any Australian Standard referenced in legislation.

For more information on the SAI Global’s compliance update service CLICK HERE (free search version) or CLICK HERE (premium subscription information).

Legislative & Regulatory Website Alerts

If the Lawlex subscription option isn’t for you then you can always subscribe to email alert services that are offered by most of the legislative and regulatory websites. This means they will issue the contact person with an alert email when there are updates or changes to legislation.

Safety Codes of Practice

We have put together a list of Safety Codes of Practice applicable across the country, available by clicking HERE.

Contact Us Today

If you’d like more information on Management System Design, or to request a Quick Quote please use the form to the right and one of our ISO Consultants will contact you within one business day. Alternatively, you are welcome to contact us directly by emailing [email protected] or by calling:

We look forward to hearing from you and answering any questions you may have.

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Is it Legitimate? How to tell if your ISO Certificate is Real or Fake

ISO Certificates should be proof that you have developed and implemented an ISO Management System to meet the requirements of the applicable reference standards. This might include one of the following ISO standards:

But how do you know if the certificate that has been provided is legitimate? There are plenty of shadowy operators in the certification industry so it is important to ensure the Certification Body that you engage to complete the independent, third-party certification audit of your management system is accredited, meaning that your certificate is legit.

Are there really fake ISO Certificates?

Most definitely yes. A recent report into Fake ISO Certification indicated China leads the world in fake certificates. The report is titled Faking ISO 9001 in China: An exploratory study, and a copy is available by clicking HERE. The report concluded that there were four types of fake certifications as follows:

  1. Counterfeit ISO Certificates – where the organisation uses photoshop or other image editing software to create a completely fake certificate.
  2. Unaccredited ISO Certificates – where an unaccredited third party completes an audit and provides a certificate (this is the most common type of fake certificate in Australia – see HERE for more information).
  3. Paperworked ISO – where a company has used another organisations management system to achieve certification.
  4. Implemented but not in use ISO system – where an organisation has developed an ISO system but it has not been implemented so has no bearing on the business operations.

How to check if your ISO Certificate is Legitimate

In the past, you would need to check the accreditation body or certification body register to see whether the ISO certificate was legitimate. This was often impossible as the accreditation bodies and certification bodies didn’t always publish a register.

In order to try and stem the proliferation of fake certificates, the International Accreditation Forum (IAF) has now published a global database for accredited management system certifications called CERT Search.

To use the search function simply CLICK HERE and then enter the “Company Name” or “Certificate Number” and the results will allow you to verify the status of a certificate.

What to do if you find you have a fake ISO Certificate

If your search indicates that you or one of your suppliers have a fake certificate then you need to establish:

  1. Was anyone aware that the certificate/system was fake?
  2. What needs to be done to transfer to a legitimate certificate?

If you were not aware that the certificate was a fake then contact the company that issued the certificate. Confirm the situation and then attempt to come to some resolution. We have heard of many situations whereby the threat of legal action achieves a refund however the majority of times it simply comes down to a costly lesson learned.

In order to transfer certification to an accredited Certification Body then I recommend you contact one of the certification bodies listed on this page HERE. Explain the situation and they will need to obtain a copy of your latest audit report (if the dodgy company provided you with one). Keep in mind that if you had a fake certificate then the chances are your system might have significant deficiencies, in which case you may need to engage an ISO Consultant to help action any items.

How Streamline ISO Consultants can help

Streamline ISO 9001 Consultants can design, develop and implement a certification-ready Quality Management System from the ground up to meet ISO 9001 requirements. If you already have an existing management system in place we will help you integrate ISO 9001:2015 into your current management system (eg ISO 45001 Safety or ISO 14001 Environmental) to form an Integrated Management System (IMS).

Our trained and experienced ISO Certification Consultants have a 100% track record achieving certification for our clients and we guarantee your ISO 9001:2015 Quality Management System will get certified by a JAS-ANZ accredited Certification Body.

Streamline ISO Certification Consultants can also help develop, implement and internally audit other ISO Management Systems such as:

Contact Us Today

Please use the form to the right and one of our ISO Consultants will contact you within one business day. Alternatively, you are welcome to contact us directly by emailing [email protected] or by calling:

  • Brisbane 07 3667 8280
  • Sydney 02 8315 7780
  • Melbourne 03 9034 3990

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Quality Quote “Without data, you are just another person with an opinion”

Today’s Quality Quote is from William Edwards Deming – “Without data, you are just another person with an opinion”.

This statement is so true – quantitative data is key to determining performance against established Quality Objectives and determining the effectiveness of the organisation’s ISO 9001 Quality Management System.

But also true is the reverse of this concept as documented HERE which is a fantastic article that points out that “Without an opinion, you’re just another person with data”.

In light of the abundance of data in some sectors ie big data, without a system for interpreting the data, undertaking statistical analysis to identify trends and develop conclusions, you cannot form an opinion and all you have is the data.

I suppose the point of this is you need both data and opinion.

CLICK HERE for our FAQ Page

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Quality Quote – “You can’t change the wind but you can adjust the sails”

Quality Quote – “You can’t change the wind but you can adjust the sails”

Author – many. See HERE for various iterations

In the ISO 9001 Context reference clause ISO 9001 Clause 6.3 Planning of Changes:

Plan for changes, manage risks and continually update and improve the Quality Management System to address changes to the organisation including processes, products, customers, markets, technologies, and partnerships.  

Brisbane ISO Consultants

Level 14, 167 Eagle St
Brisbane Queensland 4000
Phone: 07 3667 8280
Email: [email protected]

Sydney ISO Consultants

Level 5, 20 Bond Street,
Sydney NSW 2000
Phone: 02 8315 7780
Email: [email protected]

Melbourne ISO Consultants

Level 8, 350 Collins Street
Melbourne, Victoria 3000
Phone: 03 9034 3990
Email: [email protected]

KEY ISO ARTICLES

Articles, Quotes, Deep Dives & More
Frequently Asked Questions
ISO Consultants
Strategic Planning - Mystical Art?
ISO Certification Auditors
How to get ISO 9001 Certification
ISO Certification Cost
How to tell if your ISO Cert is fake
4-year-olds and Root Cause Analysis
Fast ISO 9001 Certification
The Ultimate Guide to ISO 9001 Audit
Certification - How Much and How Long?
Who's Interested in a Party?
How to use Smartsheet for ISO
Smarter Quality Objectives
Local Government QMS
Quality Assurance, Quality Control or QMS
ISO Certification in Sydney
ISO Certification in Melbourne
ISO Certification in Brisbane

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QUICKLINKS TO ISO INFO

ISO 9001 Quality Management
ISO 45001 Health & Safety
ISO 14001 Environment
ISO 50001 Energy Management
ISO 55001 Asset Management
ISO 17025 Testing & Calibration
ISO 27001 Information Security
ISO 22000 HACCP Food Safety

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